How do I...? and other questions

Description

Post here if you have any questions about using the site that are not covered in the 'how to' guide.

Records not syncing

Submitted by bryony alison on

Hi all, 

For some reason, my uploaded records from the app are not appearing in my dashboard of records on the website. 

I've checked that I'm logged in with the same details of both and I've waited the 15 minutes etc. 

Weirdly, the pictures from all the records show up in my gallery, but most of my records aren't appearing on the My Records page. 

Any suggestions?

Thank you.

Draw site boundary for new activity

Submitted by jwood on

Hi, 

I've been trying to set up a new Activity for a local organisation in South Devon. I'm trying to set a recording area on the map but it never seems to save to the activity (I've tried half a dozen times).

I've drawn around the perimeter on the map in the Where section when setting up an activity and clicked Apply, the map page closes and I've saved changes to activity ant the bottom of the page. When I look at the activity records it doesn't show the area I've attempted to select but shows the entire Earth and all the records on irecord!