How do I...? and other questions

Description

Post here if you have any questions about using the site that are not covered in the 'how to' guide.

Uploading problem and records disappearing

Submitted by Naomi Addleton on

I have had trouble uploading simple butterfly sightings.  I checked my internet connection was good.  I then signed out of the app and back in again and now all my records uploaded last year have disappeared aswell as the pending records I was trying to upload from the weekend!  Any idea what’s happening and if I’ve lost my data? 
Thanks, Naomi 

Upload problem

Submitted by Cliff McDiarmid on

Hi

Even in the best wi-fi conditions I am unable to send records.  The app is refusing to communicate. 

I had considered reinstalling but am I right in saying i will lose my records?

If not, where are they kept?  My phone is rooted, so I would be able to save them.

Thanks

Cliff

Problem uploading Moth record

Submitted by Francesca Partridge on

I am having a problem uploading a Moth survey.  It just won't go. If I delete the photos I suspect it will but the photos are needed for most of the species especially the locally scarce ones and those I am not 100% sure on identification.  There are 36 species records in this survey and even is i eliminate some of the photos i still want to send 27. Any suggestions? Thanks.

Lady beetle identification anyone?

Submitted by Olga B on

I have a photo of a lady beetle taken in London, Wembley, in the allotment today 30/04/2022. It has 9 spots on each wings and one black spot sharet between wings. I try to identify it, but I am not a specialist. Photo is available at 

https://twitter.com/IAdler6/status/1520501443626684416

 

Would really appreciate if anyone can help me to identify this beetle.

Duplicate record entries (unique ID's) during spontaneous Internet resets

Submitted by Sarah Adamson on

Whilst submitting a 'list on one date' the Internet reset and HTTP error shown. This happened to two adjacent records.

After the list fully submitted all appeared well. However, one of the records has been verified twice - all details the same except another unique ID number. I didn't see the 'double' entry on the list view when I tried to delete one.

In Explore My Records view there are duplicates for both records.