I'm trying to submit a casual record of a social wasp. Date, location, etc., all seem to be ok, but when I try to specify the taxon (a) I do not see a drop-down list when I start typing, (b) after entering 'Dolichovespula *' and clicking Submit, I get the general error message "The data could not be saved", and the error "The taxon must be specified" under the Taxon text box. I am using Google Chrome Version 87.0.4280.88 on a dirty old Mac running OS X 10.10. I can't update either the OS or Google Chrome. I have enabled cookies from irecord.org.uk.
This problem has wasted much time. Does anyone have a solution or other help please ?
Comments
@James Emerson - Restarted browser & logged in again - no change
Thanks very much for your post. I tried logging out, re-starting the browser, logging in again, and re-entereing the record but the result was exactly the same. This looks like a consistent and systematic problem to me. I cannot say that it is a fault given that my hardware, OS version, and browser version are all out of date. If and when I have the chance I'll try submitting the record from a Windows computer and will then report the result.
Works fine with Mozilla Firefox or Google Chrome on Windows 10
The species search/drop-down box works fine on both Mozilla Firefox and Google Chrome on my Windows 10 PC. I was able to enter casual records from several different taxa. Thanks for responses and help.
@ R Homan - stem or whole of taxon name
Thanks for the idea but yes I tried entering only the stem of the taxon name, with or without a terminating '*' and it made no difference. I think the problem lies in either the browser version or the Mac OS version, or a combination thereof. I do not have an up-to-date Mac OS to try, but if anyone does, please try it and post the result!
apart from not knowing what a taxon is, the form refused to save
...and like the first poster, I have now been here over an hour, all to record a predatory hornet! Casual is a joke, I logged in, and it made no difference. I have re-entered everything twice, I shan't be doing it a 3rd time. I have taken screenshots, so if anyone has an address to send to, I shall happily cooperate. Otherwise, in my mid 70s, and better things to do, I'm giving up! Glad to know I wasn't alone with the taxons or should that be the Klingons! Cheers, Fairfran.
Possible browser issue
I have experienced the same problem, with the taxon being rejected. I use Firefox and have a couple of extensions installed that block adverts and JS scripts, which I have disabled for this site to no effect.
I switched to Google Chrome and signed in with the user I just created, and the species (coincidentally, also Dolchivespula saxonica) autopopulated as I was typing it.
This looks like either an issue with Firefox itself, or with certain extensions being used in FF.
Hope this helps someone.
All of the error stuff comes back to the main issue, which is nothing coming up when you start typing. You can only save a record if you have selected it from the drop down menu first. Unfortunately as your spelling seems correct I can't suggest why nothing is coming up when you enter Dolichovespula - I have just gone and tried and it comes up fine for me (Windows 10/Edge). Hopefully just an intermittent fault of some sort and trying again it will just appear normally?