Technical Problem with email notifications? 10/10/2022

Submitted by chris.n.cooper on

I have not received any email notifications for 3 or 4 days despite the fact that a number of my records have been approved over that time. Is there a problem with the notification process?

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Submitted by iRecord support 2 on Tue, 11/10/2022 - 14:47

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Thank you for raising this, Chris. We have been making updates to the data warehouse which has resulted in some scheduled tasks, such as emails, being delayed. This has now been completed, and you should start to receive emails again this afternoon.

Submitted by Phil Tizzard on Thu, 15/12/2022 - 10:47

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I have not received any email notifications recently despite the fact that a number of my records have been approved. I have checked my notification settings and they are all OK, so is there a problem with the notification process?