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iRecord Butterflies no longer displays my photos

Submitted by jpsa@cantab.net on

1. App Name (which app are you using)

iRecord Butterflies

2. Issue Description (clearly explain the problem you’re experiencing) 

Looking at my uploaded records, I get a "broken image" icon instead of any photos I have attached to those records. My photos are present as expected if I look at the records on the iRecord website.

3. Expected Behaviour (what did you expect to happen instead)

I expected to see my photos, along with the match probability, as used to be the case.

4. Steps to Reproduce (list the steps someone can follow to see the issue)

Open the "iRecord Butterflies" app
Click on "My Records"
Click on "UPLOADED"

5. Date/Time Issue Observed (when did you first notice the issue, provide a specific date if possible)

Issue was noticed previously (possibly related to an "iRecord Butterflies" app update which installed earlier this month). Last confirmed occurrence: 2025-05-30.

6. Frequency of the Issue (is it consistent or intermittent)

Consistent.

7. Screenshots or Screen Recording (optional – helps illustrate the issue clearly)

(unable to insert screenshot, get "not authorized message")

8. App Version (which version of the app are you using, check in the app settings or app store)

v2.6.1 (261)

9. Device (what phone or tablet are you using, include model and brand)

Google Pixel 6a

10. Operating System Version (The Android or iOS version running on your device)

Android 15

11. System Update Status (are any pending Android/iOS updates)

Last updated 5 May 2025 (no further updates available)

12. Available Device Storage (how much free storage space does your device currently have)

84 GB free of 128GB

Comments

Submitted by karolis on Fri, 30/05/2025 - 15:22

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Thanks, do you have the ID of the record that doesn't show the photos? It would be great to get some screenshots, there are multiple sites that allow to upload images and then give you the URL, like https://www.file.io or similar.

The ID if the first record which does not show my image (Vanessa atalanta) is 41759552

Here's a link to a phone screenshot
https://photos.fife.usercontent.google.com/pw/AP1GczOq9beZez_M_vPQjxvslE1Y2po2jP2G4L1FHpXRa4AVPh_lLbCptwt4=w391-h869-s-no?authuser=0
I hope you'll be able to view this, let me know if not, and I'll try something else.

(By the way, the record which does show an image (Anthocharis cardamines) is one for which I did not upload a photo of my own, and is just showing the library image)

Submitted by karolis on Mon, 09/06/2025 - 10:03

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Thanks. I can see the screenshot now. Is this issue only for the older records or also for the newly uploaded ones?

Submitted by jpsa@cantab.net on Mon, 09/06/2025 - 17:12

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I can't be certain. I think the most recent record (41759552, Vanessa atalanta) was after I first saw this problem, but I could be remembering wrong. I'll check the next time I record a butterfly.

I case it makes a difference, my usual practice is to initially create the record using iRecord Butterflies on my phone without a photo, and separately take a photo my DSLR camera. Then, later, I edit the record to add the photo before uploading it.

Submitted by karolis on Tue, 10/06/2025 - 07:19

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Thanks. Do you 1) upload the record from the app and then add the photo on the website, or 2) do you keep that record as a 'draft' (i.e. don't upload) and somehow attach the photo to the record from your camera before uploading?

If you don't have any pending records, then try reinstalling the app to see if that changes anything.

Submitted by jpsa@cantab.net on Tue, 10/06/2025 - 14:14

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The latter. More specifically, I

  1. Take a photo with the camera
  2. Using iRecord Butterflies, create a record with all information except the photo, leaving it as a draft

Then, later

  1. Upload the photo to Google Photos
  2. Edit the record in iRecord Butterflies to attach the photo from "Gallery"
  3. Upload the record

I've just uninstalled and reinstalled the application. When I started the newly installed version, I got a brief message saying "Upgrading..." (I recall seeing that message -- or a very similar one -- once before, about the time this problem started), but I still have all the same broken photo icons when I try to look at my uploaded records.

Submitted by karolis on Thu, 12/06/2025 - 09:23

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Thanks again for the information. I have reproduced this on my other Android device and fixed the issue. The next app update will be out shortly.

Submitted by jpsa@cantab.net on Sat, 14/06/2025 - 10:10

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Thank you! iRecord Butterflies updated to version 2.6.2 this morning, and my photos have all reappeared :)