1. App Name *
iMammalia
2. Describe the issue *
Added some data using the app. Got the 'accepted as considered correct' email from iRecord. Followed the link provided. Am told 'The record cannot be found.'
3. Expected behavior
To follow the link provided and get to the record here on iRecord
4. To Reproduce
Steps to reproduce the behavior.
1. Log into iRecord
2. Receive a "You have new notifications" email from iRecord in my email client
3. Click on the hyperlink to a record provided in it
4. Look at the web browser page
5. See message that 'The record cannot be found.'
5. App Version
You can find this information by going to the app settings or menu pages in the app and scrolling to the bottom of the page.
1.3.1
6. Device
iPhone 11 iOS 15.2.1
7. When did this happen
If you can provide the time of the day this issue has happened then we can look into our server logs to find anything related to your case.
Various records submitted in January 2022. Email links followed today at around 08:40
8. Additional context
None
european-mammals
Yes my records seem to show up on there. But that is not the website that the notification email links to, that is iRecord. So for instance the email refers to http://www.brc.ac.uk/irecord/record-details?occurrence_id=23575090 which is I think this record https://european-mammals.brc.ac.uk/en/record/details?occurrence_id=23575090 (has the same occurence_id number and seems the same details). But if that is the link why is iRecord emailing me a link to it on iRecord where it isn;t (and for that matter why isn't it showing up on my iRecord account where my other records are)?
Oh, I see, Yes this is the…
Oh, I see, Yes this is the website issue. I have created a ticket for this.
https://github.com/BiologicalRecordsCentre/MammalNet-Europe/issues/89
Thanks, for reporting this.
Thanks
Not a major thing but I like to have the links because I keep my own records in a MapMate database and so for the ones I have added to iRecord I like to add a comment in my database linking to the iRecord reference so if the records do end up going in via another route management of duplicates is at least marginally easier for recording schemes.
Hi David,
Can you see your record on the https://european-mammals.brc.ac.uk/ website? Also, the login account should be identical for the app and the website.
Regards,
Vilius