When I try to log in to iRecord from my phone, I get a Sorry - Request Aborted message every time. I have tried reinstalling the app, and even done a reset on my phone, but still get the same message. I notice that a number of other people have reported the same issue.
Is there any way of fixing this problem? It's a shame, because I absolutely love using the app (or did till earlier this year when the problem started) and it would be great to have it back.
Richard Moyse
This has been raised with the developer, but we are not yet sure of the cause. If you are able to provide any additional information as suggested below, please, this may be helpful. Thanks
1. App Name *
iRecord (Android)
2. Describe the issue *
e.g. Moth Survey report with 40 records failing to upload
3. Expected behaviour
e.g. Moth Survey list to upload
4. To Reproduce
e.g. Repeated attempts to upload including rebooting phone and logging out of irecord account and back in again
5. App Version
e.g. V6.1.0
6. Device
e.g. Samsung Galaxy S21
7. When did this happen
Please let us know the time of the day this issue occurred. We can look into our server logs for anything related to your case.
8. Additional context
e.g. Have tried to upload on several occasions since 21/07/24. Has failed each time. No error message just doesn't upload