Mobile app issue

Submitted by peterrobertbrash on

IRecord (iPhone)

Version 6.1.2

Trying to upload records but ‘sorry’ message pops up in red box and records are not uploaded.

Issue since 05/11/2024 evening.

Comments

Submitted by Elijah Alex on Sat, 30/11/2024 - 16:37

Permalink

It seems you're encountering an issue with IRecord's upload function. This could be due to a temporary server issue or a problem with your specific device or internet connection.

Try these steps:

  1. Check Internet Connection: Ensure you have a stable internet connection.
  2. Restart the App: Close and reopen the IRecord app to refresh.
  3. Update the App: Check the App Store for any available updates.
  4. Contact Support: Reach out to IRecord's support team for specific assistance and troubleshooting.

If the issue persists after trying these steps, it's best to contact IRecord's support directly for further troubleshooting and potential solutions.