Changing recorder name on irecord butterflies app?

Submitted by stephlisa87 on

Despite my irecord account being changed to my married name, any records I submit from the Butterflies app still uses my maiden name.

Is there anyway to change this so it consistently uses my married name in the butterflies app?

Comments

Submitted by iRecord support 2 on Wed, 01/07/2026 - 14:42

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Hi,

Thank you for letting us know - I think the change you made in iRecord had not updated the Indicia warehouse (the database behind the app and website), which I have just resolved. Please let me know if it continues to use your maiden name - I apologise for the inconvenience.

Best wishes,

Robin