Daily, over the last four days, some records are not completing the verification cycle. There seems no reason or commonality in which show this problem and on occasions some that fail will eventually accept the verification decision chosen. On selecting a verification path (all options seem to be similarly affected), after a whirring wheel for maybe 30 seconds, a message stating 'An error occurred whilst updating the reporting index' ...... appears. The record does not complete verification and on closing the error box the message and record disappear from the screen. The then reappears on the next occassion verification is attempted. Currently about 10% of records present this problem. Attempts to reidentify incorrectly named species have also, occasionally, shown the same issue.
Comments
Update on error message
I can now only verify one or two at a time before the system error appears. The only option is to complete the one or two, refresh the page, and do another one or two.
Steve
Similar experiences.
I have been suffereing from the same problems over the same time period. I agree with the impact of only 1 or two at a time being possible befor the system is unworkable. This leads to duplication of effort, delays in giving feedback to recorders, great difficulties in managing the list of pending, and frustration.
iRecord experienced…
iRecord experienced technical problems in the previous month (also report in the iRecord webpage) but it was solved and everything should be working as normal now. Please write direct to the iRecord the team if this problem persist: irecord@ceh.ac.uk
Best wishes
I've often experienced this too.