Unable to log in to app - "Sorry Request aborted"

Submitted by JANEMASON on

 

1. App Name *

iRecord (Android)

 

2. Describe the issue *

Unable to Login. I get the message "Sorry Request aborted", but I am using the same details as I use to successfully login to the same version on my Samsung Galaxy A8 tablet. 

 

3. Expected behaviour 

To Login

 

4. To Reproduce

Steps to reproduce the behaviour.

Go to Login page (Welcome back), insert email address and password and press SIGN IN.  Error message appears every time. 

 

5. App Version

V6.1.0

 

6. Device

Samsung Galaxy S6 running Android 7.0

 

7. When did this happen

Please let us know the time of the day this issue occurred. We can look into our server logs for anything related to your case.

All of 2024

 

8. Additional context

Made multiple unsuccessful attempts to Login over past 6 months. Successful on Galaxy Tablet A8 running Android 14. Uninstalled and re-installed app, but same error messages afterwards.

Comments

Submitted by JANEMASON on Sun, 14/07/2024 - 16:59

Permalink

Something on my Android phone is stopping it connecting to the iRecord server I think - I'm getting it with Coreo too, and clicking on http links in WhatsApp sometimes gives me security certificate errors now for safe sites.  Could it be that iRecord is no longer compatible with Android 7? It's OK with Android 14 on my tablet.