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Mammals app won't submit data

Submitted by DavidHowdon on

1. App Name *

Mammals / Mammal tracker

 

2. Describe the issue *

When I go to submit records (My Sightings, press the submit all button, press the Submit all unsent sightings button) the Sending screen comes up and a wheel spins for a few seconds then I get the "Submission Failed" dialogue.   Tried several times over the last fortnight (cellular data and wifi connections, with VPN on and VPN off)

 

3. Expected behavior 

The records to be submitted.

 

4. To Reproduce

When I go to submit records (My Sightings, press the submit all button, press the Submit all unsent sightings button) the Sending screen comes up and a wheel spins for a few seconds then I get the "Submission Failed" dialogue.   Tried several times over the last fortnight (cellular data and wifi connections, with VPN on and VPN off)

 

 

5. App Version

 

Version 1.1.2 (possibly that number is on an 'about the project' page so might be the version of that text not the app, cannot seem to find a version number anywhere.  App is dated 6 Jan 2016 in the iPhone menu).

 

6. Device

iPhone 11

 

7. When did this happen

 

Late December / Early January

 

8. Additional context

None

Comments

Submitted by DavidHowdon on Thu, 06/01/2022 - 08:02

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No updated app seems to be available on the Apple store (indeed I cannot even find the app itself there at present).

Submitted by karolis on Thu, 06/01/2022 - 11:02

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Thanks for filling in the issue template. There was a major website upgrade which required an update to the app as well so if you could update the app to the v1.3.1 then this should start working again.

Submitted by DavidHowdon on Tue, 11/01/2022 - 10:11

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How do I update the app?  No update appears in the Apple app store (indeed the app itself no longer seems to be there).

Submitted by DavidHowdon on Tue, 11/01/2022 - 13:52

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If someone can provide me a link to the app on the Apple app store that would be appreciated.  I can find a different app 'Mammal Mapper' on there from the Mammal Society but that doesn't seem to link to my iRecord account.

Submitted by DavidHowdon on Wed, 12/01/2022 - 09:51

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Will take a look at that one instead.  Been using the old Mammal tracker app for ages, basic but pretty easy to use. 

For iMammalia not sure there is much you can do about how it lists on the app store but I'd tried to find if there was an update by searching 'iRecord Mammals' since I didn't know the name and that produced no results.  May be worth including a reference to iRecord in the app description in case that helps if other people also try to find it the way I did.

Thanks again for the help.