IRecord won't upload moth survey

Submitted by hasselldc2@yah… on

1. App Name *

iRecord App

 

2. Describe the issue *

A moth survey will not upload. However, individual observations still do. The last time I tried to upload a  moth survey (2022-02-02) it work perfectly.

When "UPLOAD"  is tapped, the "thinking" symbol appears for about 2 seconds, but the survey stays in the pending list, and nothing appears on the website.

 

3. Expected behavior 

When tapping "UPLOAD" on the top right hand corned of the survey, it uploads and is very soon available in my records via the website

 

4. To Reproduce

Start a moth survey

Enter some observations

Tap upload.

 

 

 

5. App Version

You can find this information by going to the app settings or menu pages in the app and scrolling to the bottom of the page.

e.g. v5.4.4

 

6. Device

e.g. Samsung A5

 

7. When did this happen

If you can provide the time of the day this issue has happened then we can look into our server logs to find anything related to your case.

e.g. Wednesday and Thursday 9, 10 March 2022

 

Thanks for your help,

David