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Changing recorder name on irecord butterflies app?

Submitted by Stephanie Martin on

Despite my irecord account being changed to my married name, any records I submit from the Butterflies app still uses my maiden name.

Is there anyway to change this so it consistently uses my married name in the butterflies app?

Comments

iRecord support_2

Hi,

Thank you for letting us know - I think the change you made in iRecord had not updated the Indicia warehouse (the database behind the app and website), which I have just resolved. Please let me know if it continues to use your maiden name - I apologise for the inconvenience.

Best wishes,

Robin

Wed, 01/07/2026 - 14:42 Permalink