1. App Name (which app are you using)
iRecord App
2. Issue Description (clearly explain the problem you’re experiencing)
Launch app, but it only shows a white screen and doesn't load fully.
3. Expected Behaviour (what did you expect to happen instead)
I expect to be able to use the app to log in to my account
4. Steps to Reproduce (list the steps someone can follow to see the issue)
Same every time I try to open the app. I restarted my phone, but got same result and then I uninstalled and then reinstalled the app, with same results.
5. Date/Time Issue Observed (when did you first notice the issue, provide a specific date if possible)
8 Jul 2025
6. Frequency of the Issue (is it consistent or intermittent)
Always
7. Screenshots or Screen Recording (optional – helps illustrate the issue clearly)
White screen
8. App Version (which version of the app are you using, check in the app settings or app store)
Most recent from Google Play 8 Jul 25
9. Device (what phone or tablet are you using, include model and brand)
Samsung S24 phone
10. Operating System Version (The Android or iOS version running on your device)
Android 15
11. System Update Status (are any pending Android/iOS updates)
No
12. Available Device Storage (how much free storage space does your device currently have)
180Gb of 256Gb free