Name change

Submitted by beccan.mcgowan… on


I changed my name (legally, and on my iRecord account) a few years back, but I am still getting emails addressed to my old name.

Is there any way to fix this, or do I have to close my account and make a new one? 



Submitted by iRecord support 3 on Mon, 20/05/2024 - 15:01


If you could email please with details we can get this fixed. You have changed the name on your iRecord account, but because you are also signed up to a second website linked to the BRC data warehouse (the database behind iRecord; which is also where the notifications originate from), the name change hasn't filtered through to there. Thanks