How do i get started/ log on to irecord App? already got desktop version Ok.

Submitted by Pondprodder on

I've got an irecord account running OK on my desktop. Just installed the app on my iphone, but it won't accept my desktop log ins. Surely I don't need to set-up another account? please help!

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Submitted by iRecord support on Fri, 10/12/2021 - 18:48

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It should be possible to link your app to your existing iRecord account, by using the same email address and password combination. There was a problem with app log-ins following the update to the website, but an update to the app has been issued since then, so as long as you have the latest version of the app (which should update automatically) I hope you have found that you can now log in.

Submitted by lornamcw on Thu, 12/05/2022 - 21:57

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I can't get logged in to the app. I only downloaded it this week. I have tried changing the password and can get logged in via webpage but when I enter the same email address and password into the app it states 'Incorrect email or password'. I have checked several times and am sure I am entering the right details.