Is anyone else experiencing an issue with the option to lock the value of specific fields on the enter a record pages on the desktop site? The functionality just seems to be randomly available. I'm using Firefox on Windows 10.
Is anyone else experiencing an issue with the option to lock the value of specific fields on the enter a record pages on the desktop site? The functionality just seems to be randomly available. I'm using Firefox on Windows 10.
Few days Back I also face same problem. Let's explain how I solve this problem. It sounds like the option to lock specific fields is inconsistently available on the desktop site. This could be due to a few reasons:
Browser Compatibility – While Firefox generally supports most web functionalities, some sites optimize their features for Chrome or Edge. Try using another browser to see if the issue persists.
Cached Data & Extensions – Corrupt cache or conflicting extensions might cause erratic behavior. Try clearing your cache or running Firefox in Safe Mode (without extensions) to check if that resolves the problem.
Site or Account Permissions – Some features may depend on specific user roles or settings. If you're using a corporate or team account, check if any permissions affect field locking.
Website Bug or Update – If this behavior is inconsistent, the platform might be experiencing a bug. Check if there are any ongoing issues reported by the service provider, or try using the feature in an incognito window to rule out session-related problems.
If the issue continues, consider reaching out to the platform’s support team with details like when it works vs. when it doesn’t, and whether you notice the same problem in other browsers.