Records not appearing on My Records.

Submitted by WendyE on
I posted 4 Hoverfly records yesterday evening. The photos are on ‘My Photo Gallery’ but not on ‘My Records’. Where have the records gone? Should I post again?


Submitted by antsbutterfly on Mon, 13/05/2024 - 16:19


I posted some moth records over 2 hours ago. Normally they appear within 15 minutes but they are not showing. Is there a problem with the site ?

Submitted by Rockwolf on Mon, 13/05/2024 - 17:35


Seems to be a general hiatus with the website, as a couple of records I've redetermined aren't showing yet either, and it's usually quite quick. I'd hold off reposting records for now, as it's likely that they'll show up in a while.

Submitted by Keith Balmer on Mon, 13/05/2024 - 21:22


Yes, I've just been looking for some records that I thought I'd submitted last night but they aren't there. I was wondering if I was being gaslighted, the site telling me, "no, you never submitted any records last night". I'm glad you all posted about this too!

Submitted by Mesh on Tue, 14/05/2024 - 08:02


I've submitted a record of a Ruby Tiger twice and it's not appearing, It's weird there's no announcement on the home page or in the forums though, they must be aware of the issue. If you search on explore all records apparently nobody in the country has submitted anything since the 12th.

Submitted by colin.meager81… on Tue, 14/05/2024 - 10:11


Like others, I posted records (butterfly) yesterday but they haven't appeared on my list. One thing that is strange is I can link from the App and find the records on the web site but only on my iPhone. When I try from my desktop the same records do not appear. Obviously something amiss at present which hopefully will be solved soon

Submitted by iancarle on Sun, 19/05/2024 - 08:34


Photos in gallery, but record no where to be seen - entered a couple of hors ago

Submitted by Major Bombylius on Sun, 19/05/2024 - 21:30


It seems the issue has returned. Records seem to post OK but still not showing after 24 hours. I'm not re-posting as the last time I did that they eventually duplicated.